Updated Firefox and a new window opened besides my original one. I closed the original window and cannot recover any of my tabs and bookmarks

I updated Firefox for my laptop this afternoon and another Firefox window opened and I had 2 windows. I closed the original window. I tried to restore my tabs and bookmar… (read more)

I updated Firefox for my laptop this afternoon and another Firefox window opened and I had 2 windows. I closed the original window. I tried to restore my tabs and bookmarks in the new window. My Recently Closed Tabs and Recently Closed Windows are greyed out in the "hamburger"menu. I have tried everything; trying to restore from my profiles folder on my laptop, trying about:session and at this point I am Totally lost and frustrated. I am asking for help :-) please to have what I had before. Thank you

נשאלה על־ידי Henry ב־לפני 40 דקות

recaptcha

On a few sites that use recaptcha I am not getting a response to sending information. An example is Big Fish games, I have partial access to the site, am able to buy game… (read more)

On a few sites that use recaptcha I am not getting a response to sending information. An example is Big Fish games, I have partial access to the site, am able to buy games, download and play. But when I attempt to sign in to my actual account, the part where my credit card number, game points, etc are kept I put my user name & password in but when click on the "send" button nothing happens, no error message, nothing.

If I switch to that "other browser" from Seattle there is no problem - type in the user name and password, click on "send" and I'm in with no problem.

I've asked Big Fish support - they are pretty clueless.

נשאלה על־ידי JohnE3 ב־לפני 2 שעות

History and bookmarks sidebar not showing correctly

Running version 146.0.1 No new extensions. Recently, when I hit ctrl+b to bring up the bookmarks sidebar, it opens but doesn't display the bookmark correctly. (image #1) … (read more)

Running version 146.0.1 No new extensions. Recently, when I hit ctrl+b to bring up the bookmarks sidebar, it opens but doesn't display the bookmark correctly. (image #1) The sidebar opens, but everything is whited out. The same thing happens when I try to open the history sidebar, except that the urls kind of show up. (image #2). Also, when I'm on my homepage, there's a white line on the left side that I can't get rid off. (image #3) I also tried refreshing firefox, but that didn't do anything. Does anyone have an idea what may be causing this? Thanks

נשאלה על־ידי Jim Hamilton ב־לפני 2 שעות

Problems with latest updates

Since the update of Dec. 9, many of my longtime accounts do not recognize me, and I don't currently have workarounds. I also keep getting nasty messages that I'm in morta… (read more)

Since the update of Dec. 9, many of my longtime accounts do not recognize me, and I don't currently have workarounds. I also keep getting nasty messages that I'm in mortal danger because I've lost contact with iCloud. I have a son-in-law and grandchildren with extensive computer expertise who will visiting during the holidays, but during the holidays, but I would much prefer to be partying with them than holding computer repair clinics.

Are there any measures that a complete amateur can take to solve the worst of this Gordian knot?

נשאלה על־ידי pvaliton ב־לפני 4 שעות

Browser data suddenly wiped???

so i was using my pc (and firefox) normally, when i then turned off the machine as usual. when i turned my pc on again and opened firefox, everything was gone, i wasn't … (read more)

so i was using my pc (and firefox) normally, when i then turned off the machine as usual.

when i turned my pc on again and opened firefox, everything was gone, i wasn't signed in and all my bookmarks and several home url's were not there, you don't need me to tell you that's not normal.

of course, i followed the most logical course of actions, i signed into my firefox account (from which i am sending this ticket), and expected all my data to magically sync, which it didn't, so i then tried to sync in manually, looking for any backup file on my pc (i couldn't find any, though i can't say i know what one looks like so...)

hopefully this can be fixed because i had auto-sync on and it would be a bummer to lose everything and slowly rebuild my browser ui from the ground up

thanks in advance, GR

נשאלה על־ידי Gabriele Rossetti ב־לפני 5 שעות

Managing Bookmarks

Since Manage Bookmarks is completely non-functional, where can I locate the bookmarks backup within my PC files so perhaps I can manage them there?

נשאלה על־ידי LPVOVK ב־לפני 6 שעות

Websites do not stay "logged in" anymore

Recently, websites (e.g., YouTube) have stopped keeping me logged in. I've already checked all the security and privacy settings, but haven't found anything that seems to… (read more)

Recently, websites (e.g., YouTube) have stopped keeping me logged in. I've already checked all the security and privacy settings, but haven't found anything that seems to be causing this.

I hope someone can help me. It's really annoying having to log in to all the websites every day.

נשאלה על־ידי yn2wv5mmh5 ב־לפני 7 שעות

NO AI IN MOZILLA! What can we do to prevent the AI slop?

I am so disappointing in the CEO's decision to push AI. Firefox has a very dedicated following BECAUSE it does not push AI and all the other shady things other Browsers p… (read more)

I am so disappointing in the CEO's decision to push AI. Firefox has a very dedicated following BECAUSE it does not push AI and all the other shady things other Browsers push. Everyone I know will stop using Mozilla browsers if they continue on in implementing AI.

I have spent so many hours deleting every sneaky file, disabling every program, having all firewalls block any AI. (I really do need to switch to Linux with the amount of time I spend on this lol...)

How do we contact the higher ups? If large numbers of users emailed/heck even wrote (making a point that we will delete our Mozilla accounts if AI happens) maybe it could help? Or a petition?

נשאלה על־ידי jessica.s.jung ב־לפני 7 שעות

Schwab Login No Go

Have 5yr old HP laptop and 6 mo old HP Laptop No issue logging into Schwab until today with old laptop Message says cannot authorize access Firefox is up to date If I cha… (read more)

Have 5yr old HP laptop and 6 mo old HP Laptop No issue logging into Schwab until today with old laptop Message says cannot authorize access Firefox is up to date If I change to Chrome; login works Ok Schwab IT person said something wrong with my Firefox

Any ideas ?

נשאלה על־ידי WaltStorrs44 ב־לפני 8 שעות

Unexpected logout from all websites after startup

Hello, I encountered an issue today where, upon starting my PC and opening Firefox, I found that I had been logged out of every website. My bookmarks, browsing history, a… (read more)

Hello, I encountered an issue today where, upon starting my PC and opening Firefox, I found that I had been logged out of every website. My bookmarks, browsing history, and extensions are all still present, and I am using my usual profile. However, all active login sessions were cleared. I haven't changed any privacy settings recently, and I'm wondering if this is a known issue following a recent update or if it indicates a corruption in my profile's cookie storage. Could you please advise if this is a "normal" occurrence or if there are steps I should take to prevent this from happening again?

I look forward to hearing from you. Best regards, Luka.

נשאלה על־ידי Лука Јокић ב־לפני 10 שעות

My home page for hotmail (Outlook) is blank and does not display messages. Just started today.

What is the problem that isn't allowing my emails to load? It was fine until today. My hotmail email (outlook live) is what I use as my home page. Seems to connect, but… (read more)

What is the problem that isn't allowing my emails to load? It was fine until today. My hotmail email (outlook live) is what I use as my home page. Seems to connect, but just blank space where messages usually appear.

נשאלה על־ידי chull49 ב־לפני 10 שעות

Loss of bookmarks new computer

My old computer quit working. It had Windows 10 I purchased a new computer form Best Buy. They were unable to retrieve My bookmarks as I had left the 13 digit code to … (read more)

My old computer quit working. It had Windows 10 I purchased a new computer form Best Buy. They were unable to retrieve My bookmarks as I had left the 13 digit code to retrieve them. I am home now and have the code but do not know how to use it to retrieve the bookmarks. How do I proceed?

נשאלה על־ידי Richard Gunther ב־לפני 10 שעות